Last updated: 25/05/2026

This Privacy Policy describes how HELVION LUXURY ("we", "us", or "our") collects, uses, and shares personal information when you visit helvion.luxury (the "Site") or make a purchase from us.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser and IP address
• Time zone and language settings
• Cookies installed on your device
• Pages or products viewed, websites or search terms that referred you, and how you interact with the Site

We refer to this automatically-collected information as "Device Information".

When you make or attempt to make a purchase, we collect:

• Name, billing address, shipping address
• Email address and phone number
• Payment information (credit card numbers handled by our PCI-compliant processors — we never store full card details on our servers)

We refer to this information as "Order Information".

2. How We Use Your Information

We use the Order Information that we collect to:

• Fulfil any orders placed (process payments, arrange for shipping, provide invoices)
• Communicate with you about your order
• Screen orders for potential risk or fraud
• Send you marketing communications about new arrivals and offers (only if you have opted in)

We use Device Information to improve and optimise our Site, for analytics, and to detect fraud.

3. Sharing Your Information

We share your personal information only with trusted third parties that help us run our business:

• Shopify — powers our online store. See Shopify's Privacy Policy at shopify.com/legal/privacy
• DHL Express and our shipping partners — for order delivery
• Payment processors (Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay) — for secure payment
• Google Analytics — for site analytics. Opt out at tools.google.com/dlpage/gaoptout

We may also share your information to comply with applicable laws or to respond to a lawful subpoena, search warrant or other request for information.

4. Behavioural Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising at optout.aboutads.info.

5. Your Rights (GDPR & CCPA)

If you are a resident of the European Economic Area, Switzerland or California, you have the right to:

• Access the personal information we hold about you
• Request that we correct or delete it
• Object to or restrict its processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at contact@helvion.luxury.

6. Data Retention

We retain your Order Information for our records, unless and until you ask us to delete it, for the period required by applicable tax and commercial law (typically 10 years in Switzerland).

7. Cookies

Cookies are small data files placed on your device when you visit the Site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). You can refuse cookies through your browser settings, but parts of the Site may not function correctly without them.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The "Last updated" date above will reflect any changes.

9. Contact

For questions about this Privacy Policy, or to lodge a complaint, contact our Data Protection team at:
HELVION LUXURY
118 Rue du Rhône, 1204 Genève, Switzerland
contact@helvion.luxury